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06-26-2025 08:29 AM
Hi,
I'm setting up my first campus/site/etc. for reservation in WSD. I've created all the region/site/campus/building/floors, have uploaded and configured my CAD and sync'd it into WSD. I've set some spaces to reservable as well as the building and floor.
When I go into the reservation portal I see my new floor listed and can search for availability but it never displays the floor plan. If I look at card or schedule view I see the reservable spaces so not sure why plan isn't showing.
I feel like this will be a super simple setting I have missed somewhere but can't find what it is and can spot it in the documentation. Any guidance would be greatly appreciated.
E
Solved! Go to Solution.
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06-26-2025 08:35 AM
Hi @edm123, did Enable the Default view from Map Studio?
Map Studio > View Editor > Select Default view, to enable the map on the portal side.
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06-26-2025 08:35 AM
Hi @edm123, did Enable the Default view from Map Studio?
Map Studio > View Editor > Select Default view, to enable the map on the portal side.
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06-26-2025 08:55 AM
Thanks @Andrea7 that was it. Knew it was going to be something obvious!! Not sure how I missed that.
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06-26-2025 11:27 AM
You're welcome, @edm123.