Missing WSD plugins in the PDI - Help!
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11-08-2024 06:49 AM
My PDI doesn't have the WSD (Workplace Service Delivery) plugins available for installation? Who can help me on that?
My PDI links: https://dev239913.service-now.com/
I need to install the plugins below:
Application Name Plugin(s) ID
Workplace Core [sn_wsd_core]
Workplace Case Management [sn_wsd_case]
Workplace Central [sn_wsd_central]
Workplace Indoor Mapping [sn_wsd_indoor_map]
Workplace Space Management [sn_wsd_spcmgmt]
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11-08-2024 07:47 AM
I have some co-workers that mentioned that they are using XANADU and they ARE ABLE to install the WSD plugins. So, the XANADU could be not the issue.
Am I missing anything else?
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11-08-2024 07:50 AM
Are they speaking to their Xanadu PDI?
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11-08-2024 10:57 AM
I had a Xanadu PDI and I released it, because of the limited apps/plugins available. This was 1 week ago. I would double check if your colleagues are referencing their PDIs.
On the developer site it shows that Xanadu Patch 1 is available but triggering the upgrade, the instance does not show that it has been upgraded and remains in Patch 0.
This is a known issue, and there is little you can do as ServiceNow does not provide PDI support.
Please mark answer correct and/or helpful for others reading this with the same issue/question.
Best,
Connor Lyons
Consultant at Infocenter
CSA | CAD | 16x CIS
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11-13-2024 10:02 AM
@fabio_milani I just stood up a new Xanadu PDI and the plugins are available now.
Best,
Connor Lyons
Consultant at Infocenter
CSA | CAD | 16x CIS