Occupancy Status does not get auto-assigned

[RickuPanthi]

In the Space record, the field "Occupancy Status" does not get auto-updated, is this a bug in the system?

[Tanushree Maiti]

Hi @RickuPanthi 

If the organization has integrated with occupancy sensors, both the reservation status and occupancy state will be shown, providing information to the Employee on whether: 

• The space is reserved and occupied, and will therefore not be available for reservation 
• The space is reserved but not occupied, and will therefore not be available for reservation 
• The space is not reserved and occupied or not, the space will be available for reservation 

Workplace Connectors – Integration with Occupancy Sensors & Metrikus 

Persona: Facility Manager 

Roles: sn_wsd_wc.admin, sn_wsd_wc.manager 

Plugins: Workplace Core, Workplace Connectors, Workplace Central 

During this release, the Workplace Connectors application has been enhanced to support integrations with occupancy sensors. Occupancy sensors play a crucial role in providing data to facility managers who seek to better understand space utilization. 

To configure Workplace Connectors to provide real-time workplace occupancy data, Facility Managers will need to set up the third-party providers or use the Metrikus Spoke integrated with the Flow Designer Integration Hub to capture the data and have it shown within WSD.  For organizations which do not use the Metrikus Spoke, they will need to build their own integration to get the occupancy insights.

1. Configure the provider
2. Define the connector configurations to retrieve the data and store it in the relevant table
3. Ensure the space mapping between the workplace locations and provider’s external IDs is aligned
4. Finally, retrieve the Action Configurations data, this will get the information from the occupancy sensors to the correct table by ensuring the space mapping is respected

View the detailed step-by-step process to enable Workplace Connectors for Occupancy Sensors here. 

Refer: Workplace Service Delivery - What’s new in the May 9th release