Hello,
We are currently using Workplace Service Delivery (WSD) and have also activated Workplace Case Management.
We have a use case where employees and visitors need to request access and be assigned physical cards/badges. The objective is to manage the inventory of access cards, track their assignment, and handle their lifecycle (issue, replacement, return, etc.).
Additionally, we will have an integration, which will be responsible for updating the physical access system — for example, activating or deactivating cards and associating them with the corresponding user.
Could you please confirm if there is anything within WSD that already provides a data structure or module for access card management — such as storing card details, linking them to users/visitors, or managing card inventory?
We’re already aware of the Badge Reader Integration and Contact Tracing plugins, but these do not fully meet our use case — we are looking for something more focused on card and inventory management, rather than badge scans or physical access tracking.
Thank you for your help and guidance.
Best regards,
Inês Bastos
