Workplace Area/Space image size/resolution

[edm123]

Is there a note somewhere saying what optimum resolution/scale/size is for images to upload for workplace spaces and areas (the ones that will show to user when they click on a space in WSD). The images that I have get stretched/compressed so look strange, trying to work out what I need to use so that it's a true representation of the space/image that users see.

[connorlyons]

Hi @edm123,

Images are often stretched or compressed if they don’t conform to the expected aspect ratio and size for the container used in the UI. ServiceNow doesn’t always publish hard pixel specs in documentation, but the following image specs are what's generally optimal:

• Aspect Ratio
  • 16:9 or 4:3 (landscape orientation preferred
• Resolution
  • 1280×720 (HD) or 1024×768

Use consistent aspect ratios: If your images aren’t 16:9 or 4:3, they will often be auto-scaled to fit containers that are.

Each of these may use slightly different containers, but following a common 1280×720 or 1024×768 format usually keeps your image stable across all.

Best,

Connor Lyons

Consultant at Infocenter

CSA | CAD | 15x CIS

LinkedIn

Please mark answer correct and/or helpful for others reading this with the same issue/question.

[edm123]

Thanks @connorlyons will check that out