We need to create a permalink that open the WSD Search already filtered by start, end, building and room/desk. We found all the parameters except one, the room/desk.id=wsd_search&start=03.02.2024%2015:00:00&end=03.02.2024%2016:00:00&reservable_module...
A new feature was introduced in Workplace Reservations Management 2.6.1 to notify employees about existing and overlapping reservations while creating or editing an existing reservation of the same type. It would be helpful if we could also block emp...
We are very new to the sync of Reservations betweeN SN and Azure for conference room calendar syncing. Its generally working fine, but we have a particular room that does not seem to sync reservations made out to Azure... sits there in a pending stat...
Hi All, We have a requirement in our project to digitize the visitor management. Client wants guests to register themselves and do self-check in and self-out. OOB functionality allows only internal employees to submit forms. please provide your guid...
Hoping someone has come across this question when implementing WSD and has found a potential solution OOTB. Taking a look at Space Assist OOTB Space Recommender Rules, I noticed that there is not a rule that takes a look at if a user has that space ...
We are on Utah, using Workplace Maintenance Management to generate Cases via the Workplace Maintenance Plans. Can someone help me understand why the Opened (opened_at) date seems to populate with the date that the Maintenance Plan was created? It's...
If i create a reservation in outlook for a room resource, it syncs correctly to WSD. But when I make the reservation in WSD for the same room, the event does not sync and errors with "The user does not have sufficient permission to perform this actio...
Hi Everyone,Currently I am having a problem with Calendar Synchronization. I configured the connection between SNOW and Microsoft Exchange. However, I am not able to sync the location, I always got this error message :com.glide.communications.Process...
Hi Community, Can you please help to resolve the mentioned issue. Steps to follow: Indoor mapping>CampusFrom the list, select the campuses you want to export, then click on ‘Export Campuses’. You can also click on ‘Export Related WSD Objects’ to down...
If I create a new Universal Request from Agent Workspace Home, it is creating 75 duplicate universal requests with the same details. Same thing is happening even if I raise a universal request from Employee Center
Hi All, We've recently been looking for a solution to better manage multiple desk reservations in our WSD module. At the moment, if a single user books a single desk, they have the ability to check in and check out of the desk. However, if a user boo...
While we know that reservable modules can be restricted in terms of visibility by using the 'User Criteria's' related list available on a Reservable Module record, has anyone tried to restrict a specific space that shows up within a reservable module...
If you make a reservation of more days of a Space in the Workplace Services Portal. Then you get for the period every day a notification email of the reservation. How can you configure it so that this notification comes only once and then never again...
Hi team, I am creating here the reservation, all went fine. My client asked me to use a specific table, to open this new reservation as request>ritm>task. I am trying through Workplace Case Management > Workplace Service. But I can't find the answer....
Hi ServiceNow’ers, We have been implementing WSD for a while now, and we’re very close to our go-live, but there’s still something that we need to achieve and I can’t quite figure out how to do it. So: In WSD reservation management, when inviting an ...
