Can you restrict the reservation of Spaces to specific roles. For example, only a certain person can rent a certain space. Maybe this can be done via ACL's or so. Is this possible? Thanks in advance
Hello, we implemented Facilities Request Management several years ago. Due to Facilities Request Management going EOL, we are considering Workplace Case Management. Question for the community... Did you previously use facilities_request and migrate t...
Hello community,I have been trying to figure out if we can setup a single space (reservable item) to be reserved by multiple users in the same day? Use Case: The building(s) sometimes hosts small events, and those people that show up need to be track...
Hello, I am attempting to configure the map view of my floor plan to include reservable spaces (Make the icon green as reservable) How can I also link the map view to show reservable spaces that users can book?I created all points (Rxxx) but they ar...
HI,Within the WSD search widget, the "Who would you like to sit near?" option displays irrelevant users, such as service accounts. Is there a way to apply filters to control which users are shown in this list
Hiding cost center and department values in the drop down of "View by" field and making Workplace entity as default value. This change has to be done in the map-based administration section for a building, in the provided screen shot location. The st...
Hello All, Do we have possibility to add extra field( Reference, or single text) on the "Extra Service" window? I checked the widget "WSD Reservation" and was not able find any configuration related to Extra Service window. @Gaurav Diwanji...
Does anyone know of any in depth information for all the things you would have to look at and alter to get from using MappedIn used for your Desk Reservation, to Indoor Mapping functional? Most of the documentation assumes you are starting from scra...
We are leveraging the Health & Safety Module to allow end-users to report health and safety incidents (slip and fall, work related injuries). Much like the HR and WSD roles for employees, my understanding is that sn_ohs_im.incident_reporter and sn_oh...
Is it possible to filter the shifts for the reservation tool at the module level. We have a bit of a unique setup. We are using the Reservation tool, not just for desks/spaces but also for other resources. Some of these resources need a shift from 2 ...
Hi, Is it possible to export the floor plans to PDF file? Thanks,Tzach.
Hi y'all - we are attempting to map a .dwg file into servicenow and are running into an issue where only some of the reservable spaces are seemingly being mapped wrong. In a row of workstations 1/6, just for example, will have its name attributed co...
I need help with the WSD Workplace Central workspace, specifically the Space Optimization landing page. Debugging doesn't seem to provide much help.How do I configure the widgets to display data? When I open the Workplace Central workspace, the Space...
Is there a way to configure a reservable module to only require check-in one time for a recurring reservation? I have a requirement for creating recurring reservations for users that last 1 month. The reservations range from 1 to 4 days a week (examp...
I have a request asking to set status to "BUSY" in Outlook, when implementing a Change Request. I have tried doing this by editing the Script Include 'ICalUtil', but have had no luck. Looking for some guidance on what the next step should be.
