Hi All, We have a requirement in our project to digitize the visitor management. Client wants guests to register themselves and do self-check in and self-out. OOB functionality allows only internal employees to submit forms. please provide your guid...
Hoping someone has come across this question when implementing WSD and has found a potential solution OOTB. Taking a look at Space Assist OOTB Space Recommender Rules, I noticed that there is not a rule that takes a look at if a user has that space ...
We are on Utah, using Workplace Maintenance Management to generate Cases via the Workplace Maintenance Plans. Can someone help me understand why the Opened (opened_at) date seems to populate with the date that the Maintenance Plan was created? It's...
If i create a reservation in outlook for a room resource, it syncs correctly to WSD. But when I make the reservation in WSD for the same room, the event does not sync and errors with "The user does not have sufficient permission to perform this actio...
Hi Everyone,Currently I am having a problem with Calendar Synchronization. I configured the connection between SNOW and Microsoft Exchange. However, I am not able to sync the location, I always got this error message :com.glide.communications.Process...
Hi Community, Can you please help to resolve the mentioned issue. Steps to follow: Indoor mapping>CampusFrom the list, select the campuses you want to export, then click on ‘Export Campuses’. You can also click on ‘Export Related WSD Objects’ to down...
When you check the box for "Display on behalf of" in Desk Reservations, how do you limit the people that are displayed in this list this allows? It seems to be different than just the limitations set by the user criteria in the Reservation Widget Co...
I am running into an issue where reservable syncs have been configured, subscriptions generated, and they are communicating events back and forth when reservations are created VIA the portal and Outlook. But with-in the reservation portal it does not...
If I create a new Universal Request from Agent Workspace Home, it is creating 75 duplicate universal requests with the same details. Same thing is happening even if I raise a universal request from Employee Center
Hi All, We've recently been looking for a solution to better manage multiple desk reservations in our WSD module. At the moment, if a single user books a single desk, they have the ability to check in and check out of the desk. However, if a user boo...
While we know that reservable modules can be restricted in terms of visibility by using the 'User Criteria's' related list available on a Reservable Module record, has anyone tried to restrict a specific space that shows up within a reservable module...
If you make a reservation of more days of a Space in the Workplace Services Portal. Then you get for the period every day a notification email of the reservation. How can you configure it so that this notification comes only once and then never again...
Hi team, I am creating here the reservation, all went fine. My client asked me to use a specific table, to open this new reservation as request>ritm>task. I am trying through Workplace Case Management > Workplace Service. But I can't find the answer....
Hi ServiceNow’ers, We have been implementing WSD for a while now, and we’re very close to our go-live, but there’s still something that we need to achieve and I can’t quite figure out how to do it. So: In WSD reservation management, when inviting an ...
Hi Team, I have a requirement in WSD(workspace service Delivery) . In that I have visitor management application, i need to generate QR code for each Visitor record. Could you please help me how to generate the same ? Thanks in advance
