Workplace Calendar Synchronization with Exchange Online - Step By Step configuration document?

fabio_milani
Tera Contributor

‎07-28-2025 10:39 AM

Does anyone have a step-by-step guide with examples for configuring calendar synchronization with Microsoft Exchange Online? I’ve reviewed the documentation available on the NOW platform, but I find it confusing and unclear.

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_raj_esh
Kilo Sage

‎08-05-2025 12:40 AM

Hi @fabio_milani 

 

If you are looking for normal mode, then the following Article will help. It helped me a lot to understand the configuraiton. 

 

https://www.servicenow.com/community/wsd-articles/configuring-microsoft-exchange-workplace-calendar-...

 

Hope it helps.

 

Thanks,

Raj

Understanding and Configuring Workplace Calendar Synchronization
Understanding and Configuring Workplace Calendar Synchronization
servicenow.com/community/wsd-articles/configuri...
Enhance your workplace reservation experience by using ServiceNow's Workplace Calendar Synchronization application to synchronize reservations with your calendar provider. Join our session for technical overview, including configuration guidance, FAQs, and time for live Q&A to get answers to your
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