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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Field Service Management Academy Hosted by Lolita Honkpo 14 Jan, 2026 08:00 AM PST Event Details Online Live on ServiceNow: Security Operations Applications Office Hours Hosted by Lolita Honkpo 27 Jan, 2026 08:00 AM PST Event Details Online February Speed Networking (EMEA-Friendly Time) Hosted by madisonsexton 3 Feb, 2026 08:00 AM PST Event Details Online February Speed Networking (APJ-Friendly Time) Hosted by madisonsexton 3 Feb, 2026 05:00 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Quick Links is not working on SOW after upgrade to Zurich

Hi all, We just upgraded to Zurich and Quick Link on the SOW isn't working.  You can select to add a new link, enter the info and nothing shows up.  Existing links do not show up either.  Has anyone had this issue/know of a fix? Thanks,Jonathan 

  • Question

I want to reschedule CSA Exam

Hello Team, I was scheduled to take the ServiceNow CSA exam today. Unfortunately, I was unable to start the exam due to a webcam technical issue. I attempted to resolve the issue but could not proceed, which resulted in a missed exam. I kindly reques...

  • Question

How to restrict assignment group for particular tables

Hi,  I have a requirement. We have a assignment group called "problem_mgnt" now I want this assignment group to be only visible for problem record assignment group field. This group should be hidden in Incident for filed assignment group and for  Req...

  • Question

Experiencing Extreme slowness of ServiceNow

A user Experiencing Extreme Slowness of ServiceNow while loading the pages. and loading in Incidents, change requests etc.. Taking around 5- 10 minutes to open somtimes.

  • Question

Resolved! Matching rules

Matching rules enhance assignment capability by __________. A. Matching best agent by availabilityB. Providing dynamic matching of cases to groups or individualsC. Determining if account is a customer or partnerD. Matching best agent by skillSomeone ...

  • Question
  • Customer Service Management

Solarwinds integration with servicenow

I'm getting an error in solarwinds says that error querying the instance or instance not properly configured message when I try to trigger an action for creating servicenow incident. Test connection is successful. any comments would be much appreciat...

  • Question

Now Assist incident summarization - Adding prompt

Hi , I am trying to add the skill prompt for Incident Summarization skill. I am trying to add the caller id and assigned to fields inside my skill prompt.  But even after updating the prompt, finalizing it and publishing the latest version of the pro...

  • Question

Difference Between Model Categories

Can anyone help me in getting difference between the Model categories in CMDB tables:Software-Software ModelHardware- Hardware Model;Service- Service ModelContract- Contract ModelConsumable- Consumable Model

  • Question

Multilingual support for ServiceNow generative AI products

UPDATED: 11/24/2025   This article covers commonly asked multilingual questions when using Now Assist and AI Agents products.   How does Now Assist support translation across languages?   Now Assist offers integrated translation capabilities to provi...

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