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Community activity

Deleting Checked Out Workflows

In our DEV system, there are a handful of old workflows (Workflow Editor, NOT Flow Designer) I have checked out for various reasons.  Sometimes it is because you need to check it out to investigate it and see a "friendlier, more complete view of the ...

  • Question

automation

Hi guys, I am new here so Iam not sure if this is even possible but I will try to ask.  is it possible to work with python, NLP in servicenow and connect it together ? Even program online lets say and run the code in servicenow so its all under one r...

  • Question

Automating Task Alerts with the Reminder Table in ServiceNow

Introduction In fast-paced IT environments, staying on top of task deadlines is crucial. The Reminder [reminder] table in ServiceNow provides a built-in, low-code way to auto-generate personalized alerts for any task-based record — helping users act...

  • Article

Mid server issue

MID Server reported error: SQLState: nulljava.sql.SQLException: java.sql.SQLException: ORA-00604: error occurred at recursive SQL level 1ORA-01882: timezone region not found

  • Question

Service Account

Hello Everyone,Can anyone please let me know why we require "Service Account" when doing "Cloud Discovery" & why it is used?.Thanks

  • Question
  • Data Foundations

How to close multiple RITMs create by one Order Guide?

Flow Designer:I have tried looking for this in the community but not finding what I'm referring to or don't understand it if it's correct. Scenario: We have an order guide that order bundles. like if someone orders a computer the mouse and keyboard a...

  • Question

Replicating Classic UI Behavior in UI Builder for a Custom Portal

Hello Members,   I am researching how to design a UI Builder layout that behaves similar to the ServiceNow Classic UI for a new custom portal I am building using UI Builder. The requirement is to have: A fixed header (banner) at the top A fixed ver...

  • Question

Need to translate static NowAssist strings in VA? - check this

So, I was in a call with a customer the other day who are going live with NowAssist in Virtual Agent in a bunch of languages and so they had an ask of "how can we translate some of that static strings that aren't coming from the LLM's?".   As usual i...

  • Article

DYK: Inflight Change & Cancels in Order Management

This article introduces the concept and behaviour of Inflight Change & Cancels in ServiceNow Order Management. (SOMT i.e. Sales & Order Management for Telecom)   DYK (Did You Know) is a series of articles that introduces simple and basic concepts of ...

  • Article

Modifying Now Assist Record Summarization with Custom Fields

Making Now Assist Record Summarization Work for Your Business     As a ServiceNow platform owner or system administrator, you have probably noticed that standard Now Assist summaries capture technical details well but can miss the custom context ...

  • Article
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