ServiceNow Community

Hi

What do you think about 2026 January's upgrade? (my first post at the comunity)

Question

How to Redirect from OLD Content Site to Employee Center

We still have the old Content Management site active. After completing the config of Employee Center, we'd like to automatically redirect users going to "<site_name.service-now.com/ess to ".../esc".How would we configure that. We find methods to redi...

Question

Resolved! Discovery - Classification criteria is missing/empty for OOTB Classifiers

We know thatFor each classifier, there will be classification criteria. That criteria contains the condition that a target host has to satisfy in order to trigger a relevant classifier. but for many OOTB classifiers, the criteria is empty.Then how it...

Question

Flow Question: Withdraw Request in Middle of Flow

We have a pretty basic Catalog Item Flow that does the following:1. Ask for Manager Approval2. Ask for Data Owner Approval3. Automatically add user to AD groups4. Wait 31 days5. Automatically remove user from AD groups added up in step 3 Note that st...

Question

Personalize List Choices

Hi,Can anyone advise if, or how, to remove fields from the left hand slush bucket when you personalize a list. The scenario is that a table extends the task table. The slush bucket displays all fields related to both task table and table A, so users ...

Question

Dependency Map in EA Workspace not showing relationships (only the CI appears)

Hello everyone, I’m facing an issue with the Dependency Map in EA Workspace.When I access a Business Application (e.g., Adobe SIGN) via the classic list view, I can see all related items, and the Dependency View displays the correct relationships. Ho...

Question

limit 50 slides when exporting to ppt

Hello!I'm creating a template to export from Strategic Planning Workspace. The problem I'm having is that it only exports 50 slides, and I need to export at least 80 slides.I've been investigating whether this is a limitation of the system, but I can...

Question

How to Translate Activitiy Notification on the table sn_hr_core_email_content

I would like to statically translate text in the 'sn_hr_core_email_content' table, as i see the 'sysevent_email_temaplate' table has the option to add additional languages although this one does not, the emails are too long to be added in the 'sys_tr...

Question

Dashboard Usage Statistics for Platform Analytics

I want to analyze the usage of the Dashboards created in Platform Analytics like last run, number of executions... User Experience Analytics offers a some general insights, but it is too general and if users disable tracking, then the data will not ...

Question

New Dev Instance - Admin login no longer working

I requested a new PDI yesterday (dev281093). I logged in using the admin credentials with no issue. I had to do some research to remind myself how to get to the glide records. I went back to the dev instance and within minutes, I was logged out. ...

Question

Can we bind/use state param in data source condition of data visualization?

I am not able to bind the state client parameter or any data resource on the condition of table data source in data visualization.Nor does @STate."{Name of State}" works. Let say I have a table like software archive After editing, i do not see the ...

Question
Next Experience Release Updates
UI Builder : Next Experience
UI Framework Next Experience

Some migration questions

Zurich Patch 0In the Migration Center, we clicked Start Moving and are reviewing migrated content. If we update reports, will we be able to re-trigger the migration? same question if dashboards are updated. That is, after an update to a report or a ...

Question

Resolved! Certification Status Issue

Hello Everyone,Can someone please guide why I can not see my certifications status and Cert no in the webassessor account which is associated with my personal email ID. please find attached snip for reference.I tried to see my certifications status i...

Question

Resolved! Issue Opening Flow Designer: "Content Not Found" Error

Hello,I'm facing an issue in Flow Designer. When I try to open a particular flow, I get the following error message:"Content not found""Your flow cannot be found. Flow sys_id:n"The flow seems to be missing, but I am sure that the flow exists, and the...

Question

Beyond the Demo rooms: My 6 Month Journey with Now Assist & AI agents

Hello Folks, As a platform Architect, I have spent last 6 months running rigorous demos on now assists, Ai agents, designing use cases, building proof of concepts and even half a dozens client initiatives kick off with Now assist and few AI agent...

blog