ServiceNow Community

Turn All Catalog Items in a Catalog Readonly if part of a group

I have the follow Catalog - MarketplaceCatalog items = 800+'Group = WishlisterWhat do we want..When the Users in the group go through the portal to access the catalog Marketplace we want them to be able to see all Catalog items. but we don't want the...

Question

Custom subflow to Fire Event

Hi,Trying to create a subflow that accepts a group name, Event Name and Record.The Event Name input is a string.But the "Fire Event" reports Event name is blank or similar.If you hard code the event name it works fine. But that makes a subflow kind ...

Question

Drawing a straight line in PA

Hi all, Trying to draw a line at 90% mark on an indicator or formula indicator.Please see image attached.

Question

Resolved! How can I hide the 'Order Now' button of catalog item via client script?

I already tried several things on my Catalog UI Policy: However they all give the error message: There is a JavaScript error in your browser console

Question
Scripting and Coding

Monthly Averages from Daily Metrics Problem

I'm working on using performance analytics to capture MTTA, MTTC data in security incident response. There were several metrics that came OOB for tracking this and other SIR metrics, and they get added to an SI.completed metric view, which is used a...

Question

Missing redirect URL in application registration.” during OAuth 2.0 authorization.

Hello,We are testing a scenario where an external application (Microsoft 365 side, Microsoft Search connector/Copilot) connects to ServiceNow Knowledge via OAuth 2.0. Reference:https://learn.microsoft.com/ja-jp/microsoftsearch/servicenow-knowledge-co...

Question

How to create button on bottom of a catalog item form for attachments or to scroll back to the top

Hello, We have a catalog item that is long and at the bottom we would like a button to attach any supporting documents to the request. If we cannot do that, then is there a way to make a button that makes the form scroll back to the top automagically...

Question

How do we bind/use state param in data source condition of data visualization?

I am not able to bind the state client parameter or any data resource on the condition of table data source in data visualization.Nor does @ state ."{Name of State}" works. Let say I have a table called software archive After editing, i do not s...

Question
Next Experience Release Updates
UI Builder : Next Experience

CMDB integration from Datadog using Service Graph Connector.

I am trying to update CMDB data for Servers using Datadog. I have successfully installed "Service Graph Connector for Observability - Datadog". I have used ServiceNow Guided setup for configuration. https://www.servicenow.com/docs/bundle/xanadu-serv...

Question

Maria DB VS Raptor DB - Record Insertion Performance

My name is Forrest Falk, and I am a ServiceNow Certified Master Architect (CMA). I have had the opportunity to test both RaptorDB and RaptorDB Pro instances. With these tools, I have decided to start a series in the community where I will be testing ...

blog

ServiceNow Administration Fundamentals On Demand

Just now I have completed ServiceNow: ServiceNow Administration Fundamentals On Demand

Question

I am trying to present few questionnaires when a category is selected.

I am trying to create a record producer with a few questions. One of the questions involves selecting a category (I’ve already created a category list in the table), and I’m using a lookup to display it on the form. Based on the selected category, I...

Question
Service Catalog

Trend Line report creation for this year and last year RITMS closed

I can't figure out how to create this simple line trend chart in Platform Analytics. The first graph is what I have created, the 2nd graph (done in Excel) is what I want.

Question

Unable to see Target or Threshold on Widget for Breakdown Line Indicator

I've created a Target and Threshold for my Indicator but it's only showing at the Analytics Hub level and not on the widget level. I noticed fields for "show target" and "show threshold" were set to hide due to client scripts and UI policies (appear...

Question

How to display RITM attachments in SCTASK without copying (including SOW download support)

Hi Team,In our project, we see that the sys_attachment table is growing rapidly because attachments are being copied from the RITM record to the related SCTASK.We now have a requirement where:Attachments should not be copied from RITM to SCTASK.Attac...

Question