ServiceNow Community

ATF error

While opening the existing record in the ATF I'm getting the below error. Any idea how to fix this?~ @Ankur Bawiskar @Shaqeel

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Create a report on tickets that a user has assigned to various teams

A team "Service Desk" wants to be able to see how many incidents a particular user on their team has "reassigned" to another team. For example, a networking ticket comes in as an inbound email and defaults to the "Service Desk", then a member of the ...

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What is needed to grant user access to project workspace

Hi all, I have created a custom role which I want to use to grant non-IT users access to view certain projects only, and Following the kb article below I have created an ACL for "now.workspace.project.*", that has allowed the workspace link to become...

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Project Portfolio Management

Add User to AD group through Microsoft AD Spoke is not working as expected

Add User to AD group through Microsoft AD Spoke is not working as expected. I see group is available in AD.What is the issue and why am I getting the error while adding user to the group?

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Transform Map Coalesce

Hello Everyone, I'm importing data from a JSON file using a Data Source and Transform Map. I have two fields set as coalesce: x and y. These two fields always have values in the incoming data, and are mapped correctly. what I need to achieve is If a...

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AMB Client Disconnected after connecting

Hi, Please find the Below Screen shot and let me know the solution for this repeated issue, which is AMB Client Disconnected after connecting.

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Resolved! Unable to see record data in pdf when pdf generated via sn_ws.RESTMessageV2 API

Hi all,I'm trying to auto-generate PDF of my table record so i created a business rule to have it triggered upon certain changes in the record. I followed this article Generate PDF and attach to the record - ServiceNow Community and was able to gener...

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Refine variables dependent on user's Department

Hello team I'm in the midst of redesigning a catalog item for request to an application that is available to most people within my organisation - (Core Systems). However, there are several access levels within this application that are available and ...

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Employee search Bar- Showing few catalog items only

Hi,We have migrated from Service portal to ESC.We are facing an issue that:There's one CI: "Other It Related Requests"When i search "other" i dont get any any result.where we have another CI: "Ninja NES"If i search "NES" it shows the related items li...

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I want to manage the visibility of catalog items only to the subscribers to the Service Offerings

I would like to show the catalog items to the users who subscribed to the Service Offerings. Let's say On the service_offering table, there is a service offering called "SAP Retail " and Abel was added to the Subscribed by user related list and there...

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Data collection jobs Performance Analytics

Dear friends, I run into a problem around data collection jobs for Performance Analytics. My goal is to have a daily job that runs every morning 2 AM UTC +2. I collect all records of the table sn_vul_vulnerable_item with a closed date of Yesterday. ...

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Flow based on variables for Service Catalog RITM

Hello Team, I have an issue related to flow. Help me to achieve this.Once a request submitted, and RITM gets created. We have two variables:(check box)1) request approval2) Approval not required So, after ritm gets created, and if a user checks- "req...

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Can we group by list type field for single subcategory value in either simple report or PA report?

We want a report on rm_story table dot walking to demand table Subcategory field which is list type field(i.e. multi selection).Using normal report it groups multiple selected categories as 1 bar. but we want each category as separate bar.Tried repor...

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This scope is already taken by another application

After I clicked [Release Instance] to release my instance, I requested a new instance.But I can't create any new Application in the new instance.The error is:Unable to create this application. Go back to the create app experience and enter a differen...

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Can customers see scripts of a Protected scoped app published on the Store?

I have developed a scoped application and set the Protection Policy for my scripts and other resources to Protected.If I publish this scoped app to the ServiceNow Store and a customer installs it in their instance, will they be able to view the scrip...

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