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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Government Forum 2026 (formerly Federal Forum) Hosted by HollyHorton 5 Mar, 2026 05:00 AM PST Event Details Online ServiceNow Government Forum 2026 (formerly Federal Forum) Hosted by Alicia Puccio 5 Mar, 2026 05:00 AM PST Event Details Online Turn Curiosity Into Capability | ServiceNow AI Summit Calgary | March 4-5 Hosted by Brandie 5 Mar, 2026 07:00 AM PST Event Details Online Join us in Calgary at the ServiceNow AI Summit | March 4-5, 2026 Hosted by Brandie 5 Mar, 2026 07:30 AM PST Event Details Online We're Back in Calgary! ServiceNow AI Summit | March 4-5, 2026 Hosted by Brandie 5 Mar, 2026 07:30 AM PST Event Details Online ServiceNow Exchange | CRM AI Academy: Voice Agents - From Intent to Real-time Resolution Hosted by ServiceNow 5 Mar, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Is the knowledge checkbox on the incident form being "retired"?

My organization is about to implement Now Assist.  I have seen some conversation that suggests the knowledge checkbox used to create knowledge from the incident form will no longer be used when Now Assist is implemented.  Is this true?  I would like ...

  • Question

Calendar date range picker in a record producer

Hi everyone, I have a requirement where, in a Record Producer form, a user should be able to select a date range — “From” (start date) to “To” (end date) — within the same field, similar to what’s shown in the attached screenshot. Currently, the form...

  • Question

Unable to select Work Notes as Filter Condition

Our users can pull the Work Notes field into a list view in both native view and agent workspace. They can also add work notes, so they do have access to the field.  However, they cannot select the Work Notes field as a filter condition. We would lik...

  • Question

UI builder

I am configuring a workspace using UI Builder and have created a page that displays a list of records from a custom table. However, when I click on a record, it doesn't open. Why is this happening, and do I need to configure an event handler for it? ...

  • Question

Resolved! CSA Certification

Can we retry for CSA if once failed ??? if yes  after how many days.what all are tips to clear ?

  • Question

Performance analytics - report

     I am trying above report to be implemented in serviceNow.  how breakdowns should be created?i have created two breakdowns  one for priority  another for aging range. but i am unable to add both breakdowns in the widget. so any one please help me...

  • Question

ServiceNow University - My Course Status is not updating

I completed the Application Development Fundamentals on demand course, but it's only showing as 87% complete - even though all modules do show the completed check mark next to them.  Any ideas on why it's not updating, or how to fix it?

  • Question

Dashboard Interactive Filters

Hi everyone,I am working on a ServiceNow dashboard where I have multiple Interactive Filters. One of my filters is Product (Reference: cmdb_model) and I would like another interactive filter to depend on the value selected in the Product filter.Examp...

  • Question
  • Incident Communication Management

using below script i need to update ritm closer comments

i am using below script to update closer comments in ritm but it's inserting the dummy record not updating record var grval = new GlideRecord('sc_req_item'); grval.addQuery('sys_id','e03fae4b477eb6189c5e5cbd436d439e'); grval.query(); ...

  • Question

Error on Report : Customizatoin

Hi Community, When i was working on the report for the Geomap data visualizations.I just want to know whether, is there way to customize the error. In this report it show Cannot generate the report. I know there is no records, based on the conditions...

  • Question
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