ServiceNow Community

Can async business rules trigger business rules on Target Table?

We are currently using an async business rule on insert of a staging table due to circumstances of a database update from an integration. The Staging table pushes the information obtained from the integration into our target table. We have several o...

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How to create onChange Client Script against Multi-Row Variable Set?

I'm looking for a way to create an onChange catalog client script (employee center request) to watch over the row values. The Multi-Row variable set has a field called "Amount" that will be added on each input and outside of it there's a field called...

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Field Service - Newly linked Smart Assessment template appears Unpublished in Questionnaire

Hi @SalmatO I have created a Smart Assessment Template in Assessment workspace and Published. When I try to create a new Questionnaire in 'wm_questionnaire' by default its creating with Type=Survey but somehow I have changed it to 'Smart Assessment' ...

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Generate My Work Plan Agentic Workflow

Generate My Work Plan Agentic Workflow Overview: Generate My Work Plan helps you stay organized by creating a personalized schedule based on your assigned tasks. It considers urgency, deadlines, impact, sentiment, and SLAs, then estimates ...

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Est-ce que le certificat de CSA est obligatoire pour les certifications Pro

Je me permets de poser une question ici pour savoir est-ce que le certificat de CSA est obligatoire pour les certifications Pro, par exemple le certification de Certified Implementation Specialist in Human Resources

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Resolved! How to Watch field in Next Experience

Problem/Background:I've become more and more used to Next Experience/Polaris, but I still can't get over the fact that the Watch field functionality is gone here - extremely frustrating. I really need this to be solved or an easy way to use the funct...

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Customization in SAM plugins

I have been asked to check customization's in SAM plugins. Screenshots below.What are these customized files in SAM plugins? What are their implications? I need to find out who introduced these customization's. How do I find their backstory and shoul...

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Regarding the Password Expiration Reminder Feature

I want to set an expiration date for passwords and notify users when the expiration date approaches. From my research, ServiceNow has a property called “pwd_reset.enable.password_expiration_reminder.” Setting this to true seems to enable the feature....

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Field Shows on Employee Portal but Not In SOW or Platform View

Hello,I have Create Incident setup in our Instance. We modified it to add new Subcategories which is working fine. The ask was to have an additional field called End User/Persona Type (For IT Use Only) which I setup with a Select box. The field is on...

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Now Assist Side Panel - Summarizing Records While in Change Request View

Has anyone been successful at using the now assist side panel while viewing a change request, to summarize other records, such as another change request , change task, service requests, problems? We would like the capability for now assist to summar...

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Security Incident Response Task not triggering notifications on State update

Hello Community, I have a Security Incident Task change notification in place which triggers on event named- "sn_si.TaskAssigned". But for some reason the notification would not trigger anytime I make a change on the SIT state, or Priority or even ch...

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Resolved! Need to Get the day based on entered date & time

Hi Community, On the Catalog form I have field start & end date. Based on the start date need to get the day And also based on the start date, need to get the next 3months & 6months & 12months date Can anyone help me with this Thanks,

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Resolved! Can't find - Source Control Button - in my ServiceNow Studio

Hi dear SNOW community, I spent several weeks developing my own app with ServiceNow Studio.Now I would like to connect my app to my GitHub profile and upload it as git repo.I have already looked up several snow-documentations and keep getting stuck a...

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Shape the conversation at Knowledge 2026 – Call for Content is officially open!

The Knowledge 2025 Call for Content is officially open—whether you're a customer, partner, developer, or thought leader, we want to hear how you are transforming your business with the ServiceNow AI Platform and Asset Management solutions! This ...

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