Integrate the ServiceNow instance and Amazon CloudWatch by using the AWS credentials to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Amazon CloudWatch spoke.
  • Role required: admin

Create a credential record for the Amazon CloudWatch spoke

Create a credential record for the Amazon CloudWatch account. The Amazon CloudWatch Spoke connection and credential alias uses these credentials to authorize actions.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > IntegrationHub > Connections & Credentials > Credentials.
  2. Click New.

    The system displays this message: What type of Credentials would you like to create?

  3. Select AWS Credentials.
  4. On the form, fill these values.
    Table 1. AWS Credentials form
    Field Description
    Name Name to uniquely identify the record. For example, Amazon CloudWatch Cred.
    Active Option to actively use the credential record.
    Access Key ID

    Access Key ID of your AWS account.

    Access Key ID of the user with full access to Amazon CloudWatch.
    Secret Access Key

    Secret Access Key of your AWS account.

    Secret Access Key of the user with full access to Amazon CloudWatch.
    Authentication Algorithm Custom authentication algorithm for outbound signing requests. Select AmazonCloudWatchAlgo.
    Note: Users are cautioned against directly modifying the default authentication algorithm.
    Credential alias Credential alias associated with the spoke. AWS_Cloud_Watch
  5. Right-click the form header and click Submit.