Escalate a deviation to a breakdown

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Escalate a deviation to a breakdown to perform deeper analysis, uncover root causes, and help prevent similar issues in future processes.

    Before you begin

    Role required: sn_icw.deviation_user or sn_icw.deviation_expert

    Procedure

    1. Navigate to the Tasks tab.
    2. Select the deviation task that you want to escalate to a breakdown.
    3. Select the three-dot menu in the top corner and select Escalate to breakdown.
    4. Confirm your choice by selecting Escalate to breakdown.

    Result

    The record is reclassified to a breakdown and can be fixed, canceled or you can decide to initiate a breakdown analysis.