Recommended Actions in the Industrial Connected Workforce Mobile Experience
The Recommended Actions feature in Industrial Connected Workforce Mobile Experience (ICW Mobile) displays suggested actions directly in the Recommendations tab of a task. These suggestions are based on the current context of the task and are intended to support you during manufacturing processes by providing relevant guidance at the point of need.
Each recommended action is generated dynamically using the information that is specific to a task. This helps to focus on the actions that are relevant to your current task and reduce the time spent searching for supporting information. The Recommended Actions for ICW Mobile is available through the Now Mobile Agent.
Recommendations on mobile are produced by the same task contexts and rules as the Digital Factory Workspace experience, so the guidance you receive in the field is consistent with a mobile device or a computer.
Supported use cases
- View tasks and articles from recommended actions on deviations
When working on a deviation, you can view related tasks and knowledge articles in the Recommendations tab. Each item is labeled to show whether it's linked to the deviation or returned by AI Search, so you can understand its relevance.
- View articles attached to an IGT standard.
You can view knowledge articles that are linked to an IGT standard from within the task form.
Opening a recommendation on mobile
When you select a recommended record, such as a related deviation or IGT, the record opens in its native mobile screen instead of a web view. This keeps you in the mobile app while you continue working.