Priority matrix for deviations

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Use the priority matrix to see how priority is calculated based on impact and urgency.

    Table 1. Priority matrix for deviations
    Urgency
    Impact 1 -Critical 2 - Important 3 - Routine 4 - Deferred
    1 - Safety 1 - Direct 1 - Direct 2 - This shift 6 - Unplanned
    2 - Quality 1 - Direct 2 - This shift 3 - Today 6 - Unplanned
    3 - Reliability 2 - This shift 3 - Today 4 - Within 7 days 6 - Unplanned
    4 - Operations 2 - This shift 3 - Today 4 - Within 7 days 6 - Unplanned
    5 - Other 2 - This shift 3 - Today 4 - Within 7 days 6 - Unplanned