Initiate a breakdown analysis

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Use breakdown analysis to investigate the cause of breakdown further.

    Before you begin

    Role required: sn_icw.rca_user or sn_icw.rca_expert

    Procedure

    1. Navigate to the Tasks tab.
    2. Select the breakdown task for which you want to initiate the root cause analysis.
    3. Select the three-dot menu in the top corner and select Start breakdown analysis.
    4. On the Breakdown analysis form, fill in the fields.
      For a description of the field values, see Root cause analysis form.
    5. Select Submit.

    Result

    The breakdown analysis is created and displayed in the list of root cause analyses in the Workspace. You can access the Playbook only in the Digital Factory Workspace.