Working with My Requests

View and respond to invoice inquiries.

Before you begin

Role required: Supplier

Procedure

1. Navigate to the header on the home page > My Requests.
   Lists all the invoice inquiry cases assigned to supplier. For more information on invoice inquiry cases, see Invoice inquiry cases.
2. You can apply filter on View option which will display the open and closed requests.
3. Use the Search open requests option to search for a specific request using the inquiry number.
4. Open a Invoice inquiry case.
   The Invoice inquiry form appears.
5. On the Invoice inquiry form, perform the following.

   Option	Description
   Number	Auto-populates the invoice number associated with the inquiry.
   State	Displays the current state of the Invoice inquiry.
   Updated	Number of days the record was last updated.
   Created	Number of days the record was created on.
   Requested by	Auto-populated name of the requester.
   Supplier invoice number	Supplier invoice number to which the inquiry is related to.
   Due date	Last date to approve the request by the supplier.
   Description	Detailed description about the invoice inquiry.
   Activity	Supplier posts comments related to the invoice inquiry.
   Attachments	Invoice attachments in the form of jpeg, png.

   The Accounts Payable agent interacts with the supplier and updates the inquiry case using the Activity option.

Result

The invoice inquiry case details are displayed, and the Accounts Payable agent can view and respond to invoice inquiries.