Supplier Information tab

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • The Supplier Information tab shows details about the supplier and the supplier contact, a summary of all the open and overdue cases, and a list of all the cases by their priority.

    Figure 1. Supplier Information tab
    Supplier Information tab.

    Sections

    The Supplier Information tab includes the following sections.

    Table 1. Sections on the Supplier Information tab
    Section Description
    Supplier Displays the following information about the supplier:
    • Primary Contact
    • Phone
    • Website
    • Street Address
    • City/State
    • Country
    Contact Displays the following information about the contact:
    • Office Phone
    • Mobile Phone
    • Email
    • Street Address
    • City/State
    • Country

    Reports

    The Supplier Information tab includes the following reports.

    Table 2. Reports on the Supplier Information tab
    Title Type Description
    Supplier case summary
    Open Single score Total number of open cases for the supplier. Click the number to view the list of open cases.
    Overdue Single score Total number of overdue cases for the supplier. Click the number to view the list of overdue cases.
    Cases Donut chart Total number of supplier cases by case or type.
    By Type Choice list Enables you to filter and view cases by type or state in the Cases donut chart.
    Contact case summary
    Open Single score Total number of open cases requested by the contact. Click the number to view the list of open cases.
    Overdue Single score Total number of overdue cases requested by the contact. Click the number to view the list of overdue cases.
    Cases Donut chart Total number of cases by type or state.
    By type Choice list Enables you to filter and view cases by type or state in the Cases donut chart.
    Cases by priority
    Count of cases by priority Donut chart Total number of cases by priority.
    List of cases and their details List

    Displays a list of cases by their priority, including case details, such as case number, short description, and priority.

    In the Number column, select the link to the case to view more details.