Elevate a contact to the primary contact role from the Source-to-Pay Workspace

  • Release version: Yokohama
  • Updated July 31, 2025
  • 1 minute to read

    • Elevate a contact to the primary contact role to enable them to access and manage all the contacts and tasks in the Supplier Collaboration Portal.

    Before you begin

    Role required: sn_slm.owner, sn_slm.manager, sn_slm.admin

    Note:
    • Users with the sn_slm.owner role can elevate access only for the contacts of the suppliers that they manage. Users with sn_slm.manager and sn_slm.admin roles can elevate access for any supplier.
    • This functionality isn’t available in Xanadu December 2024 release.

    Procedure

    1. Navigate to All > Supplier Lifecycle Operations > Source-to-Pay Workspace.
    2. Under Quick Actions, select Manage my suppliers.
    3. Select the legal name of the supplier.
    4. On the supplier details page, select the Stakeholders tab.
    5. Select Supplier contacts.
    6. Select the supplier contact.
    7. On the Supplier contact details page, select Elevate access.Selected Elevate access button.

    Result

    The Primary contact column is set to true for this contact on the Supplier contacts page, and the contact is elevated to the primary contact role.