Create a new configuration to publish TRM data

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 3분

    • Define configuration for a Technology Reference Model (TRM) catalog that can be published to the knowledge base article.

    시작하기 전에

    Role required: sn_apm.apm_admin and knowledge_admin

    이 태스크 정보

    Publishing a TRM catalog involves creating a publishing configuration in the Publishing Center and executing it to generate knowledge base content.
    주:
    If you can’t republish the catalog due to permissions, contact a knowledge administrator to republish and apply the changes.

    프로시저

    1. Navigate to Workspace > Enterprise Architecture Workspace.
    2. Open the Setup page by selecting the Setup icon Setup icon.
    3. Select the expand row icon (Expand Row icon) next to Publishing Center.
    4. Select All.
    5. Select New.
    6. On the form, fill in the fields.

      For field information, see Create new publishing configuration form.

    7. Select Save.

      The details are saved and the configuration is available in the Publishing Center list.

      After a publishing configuration is created, the Catalog type and Access type fields become read‑only.

    결과

    When you create a new TRM publishing configuration, the system automatically creates default publishing components. The following related records are created automatically:

    • Article configurations- For TRM, this tab displays the Software and Hardware product links along with display fields to appear on the knowledge base. By default, system displays the article configuration and content configuration for the product to be published. You can open the links to modify the article configuration and life cycle configuration. For more details, see Edit a published TRM catalog configuration.
    • Portals- displays associated portals, where the knowledge base is published. You can associate a new knowledge base to the service portal. For more details, see Associate a portal to the knowledge base.
      주:
      You can see this tab only when you have the Service Portal admin (sp_admin) role assigned to you.
    • Run logs- displays the publishing status. You can also open the run log link and article configuration links to see all details for the published catalog. For more details, see View publishing status and run log.