Exploring Now Assist for Enterprise Architecture (EA)
With the Now Assist for Enterprise Architecture (EA) application, you can generate a summary of Architectural Decision Records (ADR) or gather insights into business applications in the Enterprise Architecture Workspace.
Now Assist for Enterprise Architecture Overview
The Now Assist for EA application includes the skills and features of generative AI that enable you to summarize text in Architectural Decision Records (ADR) or help gather insights into business applications.
Skills
The Now Assist for Enterprise Architecture (EA) application includes the generative AI skills and features that enable Enterprise Architecture Workspace users to leverage Now Assist skills for artifacts.
- Architectural Decision Record (ADR) summarization
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Provides you with a concise and informative summary of the selected or complete text by using Now Assist in Docs. Use the ADR doc summarization and actions skill in the Enterprise Architecture Workspace to summarize text in ADR artifacts. You can also further shorten or elaborate the summary using the context menu option available on selection of the text in the ADR doc. You can insert summary, shorten text, or elaborated text in the ADR document to update it.
- Business application insights
- Learn the details of business applications and gather concise and actionable insights on business applications from the summary that is generated by Now Assist for Enterprise Architecture (EA). Help minimize the time that you spend to learn about critical details of business applications like purpose, risk, cost, and recommendations for rationalization.
- Compare Enterprise Modeling and Visualization diagrams
- Compare different versions of Enterprise Modeling and Visualization diagrams and learn the details of the differences from the summary. You can compare business application hierarchy, business capability map, and business process map diagrams.
- Elaborate or shorten content in form fields
- Elaborate or shorten text in the description or reasoning fields in forms. You can also use prompts to generate content for the Reasoning field found in Planned Disposition section of a business application form.
You can use Now LLM Service, Now LLM Long Term Stable models (LTS), Azure OpenAI, Google Gemini or Anthropic Claude on AWS as the AI model provider for all Now Assist skills and AI agents. Use the Configuration Controls in AI Control Tower to define which options are available, then set the skill-level preferences in the Now Assist Admin console. For more information, see Large language models on the ServiceNow AI Platform®.