Business process modeling
Business processes are a structured sequence of tasks that are grouped, helping to accomplish specific business outcomes. A business process modeling diagram or a BPMN (Business Process Model and Notation) diagram is a visual representation of a business process.
The business process modeling diagram provides a clear and understandable depiction of how a business process operates. It helps to have a common understanding of the processes, identify areas for process optimization or streamlining the processes.
Elements that are included in a business process modeling diagram:
- Pools: Different participants or departments involved in the process.
- Lanes: Subdivisions within pools that show the specific roles or responsibilities of each participant.
- Events: Indicate the start, intermediate, and end points of a process. Common symbols used are circles.
- Activities: Tasks or actions within the process. Common symbols used are rectangles.
- Gateways: Decision points and branching paths. Common symbols used are diamonds.