Rationalization of applications by capability
The Analyze screen enables you to evaluate business capabilities. You can rationalize all the business applications in a specific business capability. Decide whether to invest, sustain, or to replace an application by configuring multiple combinations of indicators in a bubble chart. Bubble charts are interactive graphs that help you identify strategies by plotting capability indicator scores.
For each business capability, based on the indicator scores in the bubble chart, you can create a demand to achieve your goal. A demand is a request created by demand managers and demand users. The user submits a demand and the demand manager approves the demand.
You’re encouraged to use this feature in the Enterprise Architecture Workspace. Enable the Enterprise Architecture Workspace (sn_apm_ws) plugin from the ServiceNow store.
For more information on Enterprise Architecture Workspace, see Enterprise Architecture Workspace. For specific documentation about this feature in the Enterprise Architecture Workspace, see Rationalization of business applications.