Configure Recommended Actions for the Industrial Connected Workforce

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configure Recommended Actions for the Industrial Connected Workforce. Recommended Actions are based on context, rules, and recommendations and can be configured to support additional use cases. You can create rules and recommendations or modify existing ones to meet the specific requirements of your organization.

    Before you begin

    Role required: sn_nb_action.next_best_action_author or sn_icw.application_admin

    Procedure

    1. Navigate to All > Recommended Actions > Contexts.
    2. Configure Recommended Actions for the Industrial Connected Workforce for either tasks, standard tasks, or rules for recommended actions.
      What to configureDescription
      Task (deviation and root cause analysis) From the list of contexts, select Industrial tasks context and make changes as needed.
      Standard task From the list of contexts, select the Industrial standard task context and make changes as needed.
      Rule for recommended actions Create a context and within it rules and recommendations, as explained in: