Priority matrix for root cause analysis

With the priority matrix for root cause analysis, you can find the relationships and how the priority is calculated based on impact and urgency.

Table 1. Priority matrix for root cause analysis

	Urgency
Impact	1 -Critical	2 - Important	3 - Routine	4 - Deferred
1 - Safety	1 - Direct	1 - Direct	2 - This shift	5 - Within 30 days
2 - Quality	1 - Direct	2 - This shift	3 - Today	5 - Within 30 days
3 - Reliability	2 - This shift	3 - Today	4 - Within 7 days	5 - Within 30 days
4 - Operations	2 - This shift	3 - Today	4 - Within 7 days	5 - Within 30 days
5 - Other	2 - This shift	3 - Today	4 - Within 7 days	5 - Within 30 days