Report safety incident from ICW Mobile

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Report a safety incident directly from your mobile device when you encounter a safety-related issue on the shop floor.

    Before you begin

    Role required: sn_icw.safety_incident_user

    About this task

    The Industrial Connected Workforce Mobile Experience enables operators to quickly report safety incidents while on the shop floor. This mobile reporting flow is designed for rapid incident capture, with your functional location automatically pre-filled.

    Note:
    The mobile experience is optimized for quick incident reporting. For detailed investigation and triage, use the Digital Factory Workspace.

    Procedure

    1. Navigate to the Home page in the ICW Mobile app.
    2. From the Actions menu, select New safety incident.
    3. On the Safety Incident form, fill in the required fields.

      Your functional location is pre-filled based on your user profile.

    4. Enter a description of the incident in the Short description field.
    5. Complete the Sequence of events section describing:
      • What happened before the incident
      • What happened during the incident
      • What happened after the incident
    6. Optional: Use the camera to capture photos or scan barcodes related to the incident.
    7. Select Submit.

    Result

    The safety incident is created and submitted for triage. You can view the incident status from the safety incidents list.