Industrial knowledge article form

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The following table describes the field values for the Industrial knowledge article form.

    Table 1. Industrial knowledge article form
    Field Description
    Short description Brief description of the knowledge article that is used as the title.
    Article body Content of the knowledge article.
    Knowledge base Knowledge base that the knowledge article should be included in.
    Category Category of an article to help classify the content.
    Scheduled publish date Date and time when the content is planned to be published.
    Valid to Date until when the knowledge article is valid.
    Version Version of the knowledge article. This field is automatically set by the system and can’t be edited.
    Workflow Workflow of the knowledge article. This field is automatically set by the system and can’t be edited.
    Attachment link Option for downloading an attached file automatically when a user accesses the article, instead of opening the article view.
    Display attachments Option for displaying attachments to users viewing this knowledge article.
    Source Task Original process or activity from which the lesson is derived.
    Aim/Purpose Goal of the lesson, or what it aims to teach, improve, or prevent.
    Description Brief explanation of the task or issue being addressed.
    Problem/Defect point to Check Issue or risk area that needs attention or inspection.
    What will happen if it is left as is? Potential consequences if the issue isn’t corrected.
    Why did this occur? Root cause or contributing factors behind the issue.
    What countermeasures to take? Recommended actions to resolve or prevent recurrence of the issue.

    Related lists

    The following related lists are available on the Industrial knowledge article form. Use these related lists to associate knowledge articles with functional locations and equipment records, making troubleshooting and maintenance guidance immediately accessible in the context of specific assets.

    Table 2. Industrial knowledge article related lists
    Related list Description
    Functional Locations Displays functional locations associated with the knowledge article. Select New to link a functional location to the article. The list is filtered to show records of the Equipment Model Entity class. The Knowledge article field is automatically populated when you create a new association.
    Equipment Displays equipment records associated with the knowledge article. Select New to link an equipment record to the article. The list is filtered to show records of the Operational Equipment class. The Knowledge article field is automatically populated when you create a new association.