Enable automatic creation of supplier cases from incoming emails

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • The supplier administrator can set this property to automatically create a supplier case from an incoming email.

    Before you begin

    Role required: admin

    About this task

    Supplier Lifecycle Operations automatically creates a supplier case if the incoming email address matches with the email address specified in this property. For more information, see Configure properties for Supplier Lifecycle Operations.

    Procedure

    1. Navigate to All > Supplier Lifecycle Operations > Administration > Properties.
    2. In the Automatic creation of cases from email field, enter the email address of the incoming email.
    3. Select Save.