Ask a question using the supplier catalog

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Submit a question that you need an answer for.

    Before you begin

    Role required: sn_slm.contact

    Procedure

    1. Navigate to the Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.
      For example, https://example.com/supplier.
    2. In the portal header, select Raise a request.
    3. Under the General category, select the Ask a question catalog item.
    4. In the Question field, enter the question that you need an answer for.
    5. To add attachments, such as documents and image files, to the request, select the add attachments icon (Add attachments icon.).
    6. Select Submit.
      The application creates a case of type General inquiry and assigns it to the supplier manager to take the appropriate action.