Integration Hub Actions

  • Release version: Washingtondc
  • Updated February 5, 2026
  • 1 minute to read
  • Integration Hub Spoke and actions provide customers with an ability to communicate with an external system.

    Integration Hub Spoke and actions provide customers with an ability to communicate with an external system. For example, the integration hub action of “Create Purchase Order” within the spoke of SAP ECC will create the purchase order in SAP ECC provided the right payload data is passed to the Integration Hub Action. There also actions within a spoke that can retrieve the data from SAP. These actions form the building blocks to build a workflow which orchestrates the entire complex integration into in a seamless and easy to use workflow.

    Out of the box integration hub actions that will be shipped by ServiceNow are provided in the below table. Note that all these actions are built to work JCo connector mechanism and not based on SOAP, REST, or OData. There are also some specific Integration Hub Actions which are based on IDOC which will be added to the below table as and when the development is done.

    Table 1. Integration Hub Actions

    S.No

    Action Name

    Underlying BAPI

    Comments

    1

    Create Purchase Order

    ZSN_BAPI_PO_CREATE

    2

    Update Purchase Order

    ZSN_BAPI_PO_CHANGE

    3

    Cancel Purchase Order

    ZSN_BAPI_PO_CHANGE

    4

    Create Goods Receipt

    ZSN_BAPI_GOODSMVT_CREATE

    5

    Cancel Goods Receipt

    ZSN_BAPI_GOODSMVT_CANCEL

    6

    Create Invoice

    ZSN_BAPI_INCOMINGINV_CREATE

    7

    Cancel Invoice

    ZSN_BAPI_INCOMINGINV_CANCE

    8

    Material primary (Get)

    ZSN_BAPI_GETMATERIALDATA

    9

    Vendor/Supplier (Get and Create)

    ZSN_BAPI_VENDORCREATE

    ZSN_BAPI_GET_VENDORDATA

    10

    Legal Entity (Get)

    ZSN_BAPI_GET_DATA

    11

    Ledger Account (Get)

    ZSN_BAPI_GET_DATA

    12

    Plant Address (Get)

    ZSN_BAPI_GET_DATA

    13

    Cost Center (Get)

    ZSN_BAPI_GET_DATA

    14

    Purchase Org (Get)

    ZSN_BAPI_GET_DATA

    15

    Currencies (Get)

    ZSN_BAPI_GET_DATA

    16

    FX Rates (Get)

    ZSN_BAPI_GET_DATA

    17

    Payment Terms (Get)

    ZSN_BAPI_GET_DATA

    18

    Purchase Group (Get)

    ZSN_BAPI_GET_DATA