Instance Observer user configurable dashboard

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:2分
  • The All Instances Summary Dashboard is the home page that provides a snapshot of the overall health of your instances. You can create your own dashboard according to your preferences for metrics that help you to analyze the health of your system in a snapshot.

    Navigate to Impact > Platform Health > Monitor > Instance Observer.

    All Instances Summary Dashboard

    The default base system dashboard, the All instance health dashboard, is the Instance Observer default home page that provides a snapshot of the overall health of your instances with key insights, such as performance, reliability, and availability at a glance with the following widgets:

    All Instances Summary Dashboard.

    • Instance availability: The availability across all instances
    • Alerts: The alerts for that account for the last 24 hours
    • Open cases: All open cases for that account
    • Performance insights: The customizable widget gives the performance insights that are updated every 15 minutes.
    • Known Issues (ePRBs): All known issues with ServiceNow
    • Instance KPIs: Important KPIs for all instances of the account
    • Clusters: Cluster details of all instances in the account

    You can select the auto-refresh frequency for the dashboard.

    注:
    The All Instance health dashboard isn’t editable, deletable, or cloneable. Create a fresh dashboard to explore configuration options. See Create a dashboard for more information.