Guided tours in UI Builder

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 2분
  • Learn about UI Builder guided tours, including how to use them to build your knowledge and practice using UI Builder.

    What guided tours are

    Guided tours are part of the default ServiceNow platform. There are guided tours available to take and you can use the Guided Tours application to create custom tours yourself in your own instances.

    Tours contain interactive steps to help train and teach users. Some tours show various features in the user interface, such as an overview of a homepage. Other tours help complete a task, such as creating an experience or previewing an experience page. For more information about what guided tours are and how to create them, see Exploring Guided Tours.

    How to access and use UI Builder guided tours

    Guided tours about UI Builder may launch automatically. You can also start them manually from the Getting started section of the UI Builder homepage or the UI Builder Help panel.

    When a guided tour starts automatically, an introduction is displayed. Select Begin Tour.

    Introduction for navigating UI Builder homepage guided tour.

    To begin a tour manually from the homepage, navigate to All > Now Experience Framework > UI Builder and select a tour in the Getting started section. If no guided tours appear by default in the section, select View more and then select a tour on the Find relevant resources to get you unstuck pop-up.

    Alternatively, select Help and then select a tour on the Find relevant resources to get you unstuck pop-up.

    Ui Builder homepage with white arrow pointing to help option.

    After a tour starts automatically or manually, you're led through a series of steps. Read the text for each step and perform the required actions or select Next to continue the tour.

    Step nine in overview of UI Builder guided tour.

    To stop a tour at any time, select the X.

    Select Yes or No to stop the tour from auto-launching again. You can also apply your decision to all tours that start on the same page.

    Stop guided tour pop-up with options to stop the tour from auto launching and apply the decision to all tours on the page.