Available conversational actions
Workflow Studio provides a set of actions that are preconfigured to be compatible with and callable by conversational interfaces such as Now Assist.
| Name | Application Scope | User roles required |
|---|---|---|
| Add Comments and Work Notes | ITSM spoke | itil |
| Create Checklist from Template | Global | itil |
| Create Outage | Global | itil |
| Create Problem Record from Incident | Global | itil |
| Look up User | Microsoft Active Directory v2 Spoke | admin |
| Disable User | Microsoft Active Directory v2 Spoke | admin |
| Enable User | Microsoft Active Directory v2 Spoke | admin |
| Send Notification | Global | none |
| Create Meeting Space | Google Meet Spoke | admin |
| Update Meeting Space | Google Meet Spoke | admin |