Create Task step

Create a task record in an extension of the Task table. After you choose the task table, you can dynamically select the fields to configure the action. Defining the Parent field associates the task to a parent record.

Roles and availability

Available as an Workflow Studio action step. Users with the action_designer role can create a custom action with one or more action steps.

Inputs

Provide a value for each input that your flow needs. To add dynamic values, you can also drag and drop pills from the Data panel or select them from the pill picker.

Table

Data type: Table Name

Extension of the Task table in which to create a record. For example, Catalog Task [sc_task] or Incident Task [incident_task].

Field Values

Data type: Template Values

Field values to set for the record. For example, to set the short description to a certain value, select Short description and set the desired value.

Wait

Data type: True/False

Flag indicating whether to pause the flow until the Task record is no longer active. You can add a wait condition by dragging-and-dropping a True/False data pill into this input. The flow only waits for the Task record to complete when the condition field is true.

Outputs

These outputs appear in the Data panel. You can use them as inputs elsewhere in your flow.

Table

Data type: Table Name

Table where the Task record was created.

Task

Data type: Record

Reference to the Task record created.

Action error evaluation

If this step fails

Data type: Choice

Option to continue running the next step or go to error evaluation. To use the step status code or message for a custom action error condition, see Action error evaluation.