Get Latest Response Text From Email step

Provide the most recent reply or forward message in an e-mail chain to other steps in your action.

Roles and availability

Available as an Workflow Studio action step. Users with the action_designer role can create a custom action with one or more action steps.

Inputs

Provide a value for each input that your step needs. To add dynamic values, you can also drag and drop pills from the Data panel or select them from the pill picker.

Input	Data type	Description
Email Record	Record	Email record whose most recent reply or forward message you want to provide to other steps in your action. Select an Email [sys_email] record from the list, or add an Email [sys_email] record data pill from the Data panel.

Outputs

These outputs appear in the Data panel. You can use them as inputs elsewhere in your action.

Output	Data type	Description
Latest Response Text	String	Body text for the most recent reply or forward message in the Email [sys_email] record that you selected for the step's input. 주: If you select an Email [sys_email] record with a Type of New for this step's input, the Latest Response Text output will be the entire body text of the e-mail.

Action error evaluation

If this step fails

Data type: Choice

Option to continue running the next step or go to error evaluation. To use the step status code or message for a custom action error condition, see Action error evaluation.