Add an activity to a playbook

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • Add preselected optional activities to a Playbook Experience if available.

    시작하기 전에

    Role required: agent

    이 태스크 정보

    Add and complete optional playbook activities in a running playbook. This example shows how an optional activity can be added to a playbook. Playbook admins must pre-configure optional activities. You cannot insert an optional activity as the first activity in a stage or between two finished activities. Some optional activities can be added to any stage while others can only be added to a single stage. If optional activities are not configured for a playbook, no optional activities will be available.

    프로시저

    1. Open a playbook in workspace.
    2. Select the action menu icon (Playbook action menu icon).
    3. Select Add Activity.
      Add Activity button to add optional activities.
      주:
      Add Activity will not display if no optional activities available in this stage.
    4. Select + Add activity here in the location you want to add the activity to the playbook.
      Add an activity to a playbook by selecting + Add activity here.
    5. Select the activity you would like to add to the playbook.
      Add activity modal.
    6. Select Done.
      The selected optional activity appears in your playbook.

    결과

    The selected optional activity appears in your playbook.
    Optional activities appear in the location selected.