Remove a supplier contact from the Source-to-Pay Workspace

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Remove a supplier contact that you no longer require.

    Before you begin

    Role required: sn_slm.owner

    Note:
    The sn_slm.owner role can remove contacts only for the suppliers they own.

    Procedure

    1. Navigate to All > Supplier Lifecycle Operations > Source-to-Pay Workspace.
    2. Under Quick actions, select Manage my suppliers.
      The My suppliers page is displayed.
    3. Select the legal name of the supplier that you want to remove a supplier contact for.
    4. Under Supplier Contacts, do one of the following:
      • Select a contact to open the contact's profile page, and then select Remove Contact.
      • Select the cross icon () next to the name of the contact you want to remove.
      The Request to remove a supplier contact dialog box is displayed.
    5. In the Delegate tasks to field, search for and select a contact to whom you want to reassign the tasks that are currently assigned to the contact being removed.
    6. In the Reason for offboarding field, enter the reason for removing the contact.
    7. Select Submit.
      The application creates a case, which is automatically approved. The contact is removed and all the tasks that were assigned to that contact are reassigned to the alternate contact.