Now Assist Data Kit
Summarize
Summary of Now Assist Data Kit
The ServiceNow® Now Assist Data Kit allows users to enhance their data catalog by adding custom datasets. This curated data integrates with the ServiceNow SDK, facilitating the development and evaluation of AI skills.
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Key Features
- Dataset Creation: Users can create datasets to be included in data collections.
- Configuration: The kit can be configured for specific prompts and skills.
- Community Support: Access to the ServiceNow Community for troubleshooting and resources.
Key Outcomes
By utilizing the Now Assist Data Kit, customers can expect improved AI skill development tailored to their organizational needs. However, customers must remain aware that certain features may not be available in restricted environments and specific regions.
It is crucial to understand the limitations of AI, as the application may not always deliver accurate results. Users are encouraged to conduct their evaluations and maintain human oversight, especially in high-stakes fields.
Data handling involves transferring information to a centralized environment, potentially across different regions or third-party providers, in compliance with ServiceNow's internal policies. Customers have the option to opt-out of future data collection, enhancing their control over data privacy.
Use ServiceNow®Now Assist Data Kit to add datasets to a data catalog. The curated data works with ServiceNow SDK to enable the AI skill development and evaluation.
Now Assist Data Kit workflow overview.
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Now Assist Data KitTroubleshoot and get help
AI limitations
This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not always produce accurate, complete, or appropriate information. Further, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by ServiceNow’s AI Acceptable Use Policy, which may be updated by ServiceNow.
Data processing
This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our CORE Compliance Portal.
Data collection
ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. Customers can opt out of future data collection at any time, as described in the Now Assist Opt-Out page.