Add E-Signature support for SAML

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Configure the following properties for E-Signature with Security Assertion Markup Language (SAML) 2.0 update 1.

    When E-signature is active with Multi-SSO, SAML properties aren’t used. The system adds E-signature properties to the SAML2 Update1 Properties [saml2_update1_properties] table:

    Property Description Default
    Assertion Consumer Index for eSignature authentication An index number that identifies the endpoint. 1
    Assertion Consumer URL for eSignature authentication The URL that identifies the consumer. https://yourinstance.service-now.com/consumer.do
    AuthnRequest URL for eSignature Authentication The URL for authentication none

    If you’re using E-Signature with SAML 1.0 or SAML 2.0 (not including update 1), see the special configuration instructions: E-signature for Multi-Provider SSO.

    Note:
    If you’re a Life Science Customer using E-Signature, deactivate the User self-lockout prevention business rule.