Administering Activity stream for Configurable Workspace

Administer Activity stream features that aren't configured in UI Builder with components.

Configure Activity stream

Set up the options of how agents can interact with Activity stream to make their job easier.

Disable the Post button from disappearing in Activity stream

Disable the Post button from disappearing in Activity stream when mandatory fields aren't filled in. The Post button is functional even when mandatory fields aren't filled in.

Display avatars on Activity stream tiles

Configure Activity stream tiles to display avatars instead of icons, or both avatars and icons.

Create tags for the Activity stream

Enable your agents to filter through activities in the Activity stream with custom tags.

Enable the Show more link in the Activity stream

Enable the Show more link in Activity stream to configure the details you want to see in emails displayed in the Activity stream. You can select the email details you want to see, for example sent/received emails.

Create filter sets in the Activity stream

Create filter sets with custom filter settings in the Activity stream.

Restrict access to creating filter sets in the Activity stream

Restrict specified agents from creating filter sets in the Activity stream.