Modify the banner

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • The banner is displayed at the top of the page and is rendered using certain system properties.

    Note:
    From the San Diego release on, configure banner announcements instead of updating glide.product.description, which is not used when Next Experience is enabled.

    For more information, see Configure Next Experience banner announcements.

    • glide.product.image
    • <div>glide.product.name</div>
    • <div>glide.product.description</div>
    The DIV that contains the glide.product.name property is only shown if the property contains a value, otherwise, it is not used when rendering the banner. Also, the property glide.banner.image.title controls the tooltip that appears when the cursor is over the banner.
    Note:
    The My Company record overrides the properties.
    Figure 1. Banner
    Classic environment banner.

    Window title

    These properties are used to set the window title as follows:

    glide.product.name glide.product.description

    If glide.product.name is blank, then the ServiceNow name is used as the product name for the window title.

    My Company

    The banner text and banner image defined for the Company that a user is assigned to may be used to override the glide.product.image and glide.product.description. The banner text, if specified, is used instead of the glide.product.description property. The banner image, if specified, is used instead of the glide.product.image property.