Workflow concepts

You can do many things using the Workflow Editor.

• Modify core activities and exit conditions.
• Create custom activities and reuse the data for other workflows.

  See Orchestration activity designer.

• Download activity packs from the ServiceNow Store and create packs for upload.
• Edit workflows graphically.
• Define transitions between workflow activities.
• For the table that corresponds to the workflow, customize business rules.
• Summarize workflow progress through stages.
• Validate workflows to identify potential problems.
• Publish workflows for other users.
• Edit multiple tables without needing to directly modify them.