Configure a third-party LLM provider for Now Assist for Creator

  • Release version: Yokohama
  • Updated July 24, 2025
  • 1 minute to read
  • Configure a third-party LLM provider as default for creating a spoke using Now Assist.

    Before you begin

    • Make sure Now Assist Skill Kit (sn_skill_builder) is installed.
    • Role required: admin

    Procedure

    1. Navigate to All > Now Assist Skill Kit > Home.
    2. Select the ServiceNow skills tab.
    3. Search for Spoke Generation skill and open it.
    4. In the Spoke Generation skill, select the Skill settings tab.
    5. Select a LLM provider of your choice and toggle the Make default switch.
      Note:
      Currently, Azure OpenAI, Google Gemini, and Anthropic Claude on AWS LLMs are supported.
      Configuring third-party LLMs for Now Assist for Creator

    Result

    You can now create a spoke from Now Assist using the selected LLM provider.