Install Playbook Assist

Install the Now Assist for Creator application to add the Playbook Assist generative AI capability to your playbooks.

Before you begin

• Review the Now Assist for Creator application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
• Enable Next Experience. For information about activating Next Experience, see Considerations for activating Next Experience.
• Role required: admin

Procedure

1. Navigate to the Now Assist for Creator application on the ServiceNow Store.
   Important:

   Now Assist for Creator requires a separate subscription.
2. On the Now Assist for Creator application page, select Request App.
3. After approval has been granted, navigate to All > System Applications > All Available Applications.
4. Find the Now Assist for Creator application (sn_now_creator) by using the filter criteria and search bar.
5. Select Install.

Result

Now Assist for Creator is installed on the instance.

What to do next

Configure Now Assist for Creator to turn on the Playbook Assist skills. Grant the now.assist.creator role to each user that you want to use Playbook Assist skills.