Complete a supplier case from the Source-to-Pay Workspace

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • You can mark a supplier case as complete when you finish all the tasks related to that case.

    Before you begin

    Role required: sn_slm.fulfiller, sn_slm.owner, or sn_slm.admin

    Procedure

    1. Navigate to All > Supplier Lifecycle Operations > Source-to-Pay Workspace.
    2. Select the list icon (List icon.).
    3. Do one of the following:
      • View all the open cases by navigating to Lists > Cases > Open cases.
      • View all the cases by navigating to Lists > Cases > All cases.
    4. Open a case that is in Open, Work in progress, or Awaiting task completion state by selecting the link to the case in the Number column.
    5. Select Complete.
      The state of the case updates to Closed completed.