Submit a supplier case from the Source-to-Pay Workspace

Submit a supplier case in Draft state to indicate that it is ready to be worked on.

Before you begin

Role required: sn_slm.manager, sn_slm.owner, or sn_slm.admin

Procedure

1. Navigate to All > Supplier Lifecycle Operations > Source-to-Pay Workspace.
2. Select the list icon ().
3. Do one of the following:
   • View all the open cases by navigating to Lists > My work > Open cases.
   • View all the cases by navigating to Lists > All work > Cases.
4. Open a case that is in Draft state by selecting the link to the case in the Number column.
5. Select Submit case.
   The state of the case updates to Open, indicating that the case is ready to be worked on.

What to do next

After you submit the case, depending on the case type, the specific playbook for the supplier case opens.

For more information, see Case playbook for specific supplier case types and Playbook for updating the supplier primary data.