View a supplier case from the Source-to-Pay Workspace

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • As a supplier manager, view a supplier case that requires your input or approval.

    Before you begin

    Role required: sn_slm.manager, sn_slm.owner, sn_slm.fulfiller, or sn_slm.admin

    About this task

    Note:
    You can view only those cases that are opened for a supplier that you manage.

    Procedure

    1. Navigate to All > Supplier Lifecycle Operations > Source-to-Pay Workspace.
    2. Select the list icon (List icon.).
    3. Do one of the following:
      • View all the open cases by navigating to Lists > Cases > Open cases.
      • View all the cases by navigating to Lists > Cases > All cases.
    4. To view the details of the case, select the link to the case in the Number column.

    Result

    The case details are displayed on the Details tab. For more information, see Source-to-Pay Workspace Case Details page. You can modify the fields as needed. Select the Supplier Task tab to view details about the tasks for the case or to create a new task. For more information, see Create a task for a supplier case from the Source-to-Pay Workspace.